Shipping destinations:
We are sorry to tell you that all our products are only delivered to physical addresses within the 48 contiguous United States, NOT including Alaska, Hawaii, American Samoa, Guam, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands and Military Bases (AA, AE, AP).

Shipping times:
It will take about 2-3 business days for shipping, depending on the local transport time. Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:
Orders over $99.99 will enjoy free shipping. Orders under $99.99 will be charged for shipping depending on your chosen delivery method. Full price will be displayed at checkout. We will choose the warehouse near you to ensure the maximum delivery efficiency.
You can select your preferred payment method at checkout.

We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.

We also can choose to pay with a JCB, Diners Club, Elo, Shop Pay, Apple Pay and Google Pay.

Note that additional exchange fee may apply if your currency is other than US dollars.
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

Eligible items can be returned for a refund of the merchandise value. But you should pay for the shipping fee and 3% restocking fee. For more info, please view our Returns & Refund.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within X business days.

Our support team is always happy to guide you at any step!
International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

The customs value is made up of:
the price paid for the goods,
the insurance cost,
the shipping cost.
What can I do if I have no idea about the assembly?

Assembly instructions for our furniture products are available for you to download in product pages. Or you can ask our customer service team for help if you have any questions about installation and assembly.
When I submit credit card information online, is it secure? DUHOME has sophisticated encryption and authentication tools to protect the security of your credit card information, and we will do our best to protect its security on our systems.

Will DUHOME sell or rent my information to other companies?

We'll communicate with you only if you want to hear from us.
Phone Call

Call (626) 581-8998 to speak with a customer service representative.

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