Duhome

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Shipping Policy

Thank you for visiting and shopping at duhome.com. Following are the terms and conditions that constitute our shipping policy.

Shipment processing time

  • All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencinga high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

 

Shipping Methods

  • Usually, we use Front Door Package Delivery (e.g., FEDEX, USPS or UPS) to your delivery address.Packages do not require signature but will be left at the discretion of the carrier.
  • For some larger furniture items, we may also use Truck Delivery(usually on a pallet) with a contracted carrier. The carrier will call to schedule a drop off time with you.

 

Shipment to P.O. boxes or APO/FPO addresses

We only ship to physical addresses within the 48 contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, APO/FPO addresses, or US Protectorates.

We do not ship outside the United States.

 

Shipment confirmation & order tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.