Thank you for visiting and shopping at duhome.com. Following are the terms and conditions that constitute our shipping policy.
Shipment processing time
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencinga high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Usually, we use Front Door Package Delivery (e.g., FEDEX, USPS or UPS) to your delivery address.Packages do not require signature but will be left at the discretion of the carrier.
For some larger furniture items, we may also use Truck Delivery(usually on a pallet) with a contracted carrier. The carrier will call to schedule a drop off time with you.
Shipment to P.O. boxes or APO/FPO addresses
We only ship to physical addresses within the 48 contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, APO/FPO addresses, or US Protectorates.
We do not ship outside the United States.
Shipment confirmation & order tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.